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Teaching During Turbulent Times

Ten strategies for instructors who may be called on at any moment to support students during turbulent times.

Introduction

The ongoing contexts in which instructors are teaching and students are learning can be quite stressful—even traumatic—for the community. Classroom environments have felt the impacts of a global pandemic, racial and economic inequality, political divisiveness, hate crimes, violence, and wars alongside rising levels of anxiety and other mental health concerns. Worry and fear about the future can influence how students show up in classrooms and their ability to focus on learning—even in those courses where the content might seem removed from broader circumstances.

When faced with crises, how can educators respond adaptively and with compassion, while also being attentive to their own professional and personal well-being?

Instructors may feel uncertain about how to address current events or question whether it is appropriate to bring up sensitive or difficult topics in their classrooms. They may be asking themselves, “Is this relevant?” or “Do I have the necessary facilitation skills?” or “What if I make things worse?” While these are valid concerns, there are useful resources that can inform instructors’ efforts to respectfully acknowledge distressing incidents and ongoing turmoil that can disrupt students’ learning and overall wellness. Providing students with support as they pursue their educational goals, particularly during turbulent times, is core to Northwestern University’s mission and values.

Strategies to Consider

Drawing from the scholarship of teaching and learning literature, which delves far deeper into the pedagogical complexities, we have synthesized a variety of strategies for instructors to consider using in-the-moment to demonstrate support, fortify student resilience, and foster feelings of belonging.

1. Acknowledge the context and affirm community.

Research has indicated that students prefer that instructors acknowledge when a tragic or traumatic event has occurred (or is continuing to unfold), rather than remain silent (Huston & DiPietro, 2007). Acknowledgment may take the form of recognizing the circumstances at the beginning of a class session and holding space for a collective moment of silence. Gestures like these can bolster our sense of community and shared humanity, affirming that we value one another as people. This sample statement from Brown University’s Harriet W. Sheridan Center for Teaching and Learning can be adapted to express concern for students: I understand that this is likely a challenging day to be thinking about [subject]. I also imagine that by being here today, like me, you find some reassurance in observing this moment as a community. In a minute, I will turn to the topic in the syllabus, but I do understand that it may be difficult to focus, and so I will both record the session and be available later this week in office hours to support your learning and well-being.

2. Communicate care.

Communicating a message of care is valuable. An initial aspect of this message might include sharing how you are handling the current situation (if you are comfortable disclosing such information), establishing or re-establishing meaningful connections, and asking directly, “How can I help you learn during these difficult times?” (Imad, 2022). Encourage students to check in with each other if they feel comfortable doing so. As Eyler explains, “Caring pedagogies do not require us to lower standards or to cross boundaries. They simply require that we be present for our students as fellow human beings and that we invest ourselves in helping them to succeed” (2018: 148).

3. Offer resources and options.

Instructors can also play a vital role in directing students to campus resources available to support them (listed at the end). Concentrating on academics can be challenging in the midst of crisis and communicating this to students can feel supportive, especially when combined with encouragement to open a dialogue about individual or group needs. Depending on the circumstances and how taxing it is on the cognitive load, some instructors may wish to add a review session or build some additional options into assignments (see also the Searle Center’s Guide on Reflection on Flexibility in Course Attendance Policies). Seeking students’ input about adaptations is a way of sharing the decision-making power. This follows in the spirit of bell hooks who calls on us in Teaching Community: A Pedagogy of Hope to “make the classroom a place that is life-sustaining and mind-expanding, a place of liberating mutuality where teacher and student together work in partnership.”

4. Be mindful of your own well-being.

Instructors should continually self-assess: “Am I okay?” It is important for instructors to acknowledge and process their own thoughts, feelings, and physical sensations before attempting to engage in or facilitate a constructive conversation with students. A useful grounding technique is to do a quick scan: notice the surrounding environment, focus on the sensations, textures, and temperatures, and picture each muscle group one at a time and focus on relaxing that portion of the body (APA, 2022). Northwestern’s Faculty Wellness Program offers free consultations to identify appropriate resources to address both professional and personal concerns.

5. Reflect on your own capacity.

It is important for instructors to also carefully consider whether they have sufficient knowledge about the event or issue and/or the facilitative skills and experience needed to guide a productive conversation with their students. As Love, Gaynor, & Blessett (2016) note, instructors must reflect critically on their intersectional identities, experiences, and biases; be familiar with student demographics and student and campus culture; and consider what they will do (and how they will feel) if they meet student resistance to such conversations. Libby Roderick’s Start Talking: A Handbook for Engaging Difficult Dialogues in Higher Education, from the University of Alaska Anchorage, offers activities to help instructors examine their potential readiness as well as comfort level with different approaches.

6. Frame conversations carefully.

Be transparent with students about the conversation's purpose and how it maps onto course learning outcomes or values. For example, instructors may want students to become more self-aware, to engage in perspective-taking, or to connect the subject matter of the class to broader contexts. Revisit any community norms around classroom participation or group engagement that have already been established or use this as an opportunity to co-create some “ground rules” together to promote constructive and reflective conversation. Arao & Clemen (2013) provide concrete suggestions for “transforming a conversation that can otherwise be treated merely as setting tone and parameters or an obligation to meet...into an integral and important component” of the learning experience. Students should play a role in defining “safety,” and instructors should prioritize ensuring it (Harper & Neubauer, 2020). Proactively establishing community norms can equip both instructors and students to respond to turbulent events more meaningfully and collectively when they arise.

7. Recognize that students are diverse in their identities, opinions, and experiences.

Do not assume that all students are affected the same way or that there is widespread agreement. Students’ experiences of any given event can be shaped by their identities, backgrounds, beliefs, attitudes, skills, and experiences; and as such, what is traumatic for one individual may not be experienced similarly by another. When inviting and valuing diverse perspectives, it is important that no student feels pressured to speak for an entire group (Carnegie Mellon’s Eberly Center Teaching Excellence & Educational Innovation). It is also critical for instructors to consider how their own biases, assumptions, beliefs, attitudes, and positionality may influence interactions with students (Imad, 2022). Instructors can prepare themselves to respond to microaggressions using the ACTION framework, which includes asking clarifying questions with curiosity to maintain a supportive classroom climate (Souza, 2018).

8. Facilitate productive conversations.

There are several strategies that may help students express themselves in productive alignment with course learning objectives. For example, asking students to spend a few minutes writing out their thoughts associated with a sensitive issue or traumatic event. Depending on the context, it may be helpful to depersonalize the issue by asking “Why are some people upset or angry about this?” rather than “Why are you upset or angry?” However, there are also good reasons in terms of perspective-sharing and building empathy to invite the personal lived perspectives of individual students.

9. Practice pausing.

There may be moments when there are exchanges, dialogue, or questions that an instructor does not anticipate or cannot predict which cause distress or discomfort in the classroom. Instructors may “freeze” or “flee” in such moments and attempt to move on quickly without addressing the issue, or “fight” by immediately responding to students in ways that negate their comments or shut down further discussion. Such silence or silencing can be hurtful to students and diminish their sense of trust and community. It is important for instructors to feel comfortable and confident by taking time to reflect on an issue before addressing it in an activated/triggered/ dysregulated state. The following possible responses have been adapted from guidance issued by the University of Maryland’s Teaching and Learning Transformation Center:

  • “I think I understand why you have mentioned that. It is outside the scope of this course, so I feel it is best that we do not use class time to address that here. However, I would be happy to refer anyone who would like to discuss that to some more appropriate venues or resources.”
  • “You know, that is an important question and really timely. Before we can have a thoughtful conversation about it, or I can offer a meaningful answer, I would like to take some time and reflect on it. Let me get back to you next class session.”

  • “I am not sure if everyone here thinks or feels the same way, but rather than ask people to react on the spot, let me think about how we can best have a productive conversation about this when we next meet as a class. Until then, please consider coming to meet with me during office hours to discuss it more.”

  • “It sounds like you are having a hard time right now, and while I might not be the best person to help you personally, I want to make sure that you know there are resources to support you on campus.”

10. Empower students.

Individuals and their communities have knowledge, skills, abilities, relationships, and other assets that promote thriving during adversity (Harper and Neubauer, 2020; Yosso, 2005). Empower students by recognizing these strengths and supporting practices related to their resilience. Ladson-Billings (1995) suggests that developing opportunities that connect students’ perspectives to current events enables them to "develop a broader sociopolitical consciousness that allows them to critique the cultural norms, values, mores, and institutions that produce and maintain social inequities” (Ladson-Billings, 1995). In doing so, instructors bring concepts and ideas from source materials into real world contexts and relate them to the experiences of students’ day-to-day lives, which gives them a chance to engage as connected members of a larger social collective.

Conclusion

Our work as educators is more challenging and more important than ever. Proactively developing a community of care within the classroom aligns with Northwestern’s priorities of building resilient students and fostering a sense of belonging. Instructors who are familiar with campus resources, who reflect their own positionality and capacity to engage in deeper conversations on current events, and who recognize the diverse range of experiences present in our classrooms will be better equipped to provide support to and facilitate ongoing learning with students during turbulent times. As Kevin Gannon’s observes, “Teaching is a radical act of hope. It is an assertion of faith in a better future in an increasingly uncertain and fraught present. It is a commitment to that future even if we can’t clearly discern its shape.”

Campus Resources

Counseling & Psychological Services (CAPS): Counseling and Psychological Services offers mental health services for Northwestern undergraduate and graduate students on the Evanston campus.

Employee Assistance Program: Available to faculty, staff, and household members and provides 24/7/365 free and confidential access to a variety of mental health and well-being services and resources.

NUhelp: A guide to Northwestern’s resources and information on safety and well-being.

Religious & Spiritual Life: The University Chaplains are available to talk confidentially with anyone who would benefit from a listening ear. You do not need to belong to a religious tradition to speak with a Chaplain.

TimelyCare: Available to all students as a 24/7 resource to free virtual mental health support, including scheduled counseling and on-demand access to a mental health practitioner.

Student Assistance and Support Services: Supports students by helping them to navigate complex challenges and remove barriers that impede their ability to thrive at Northwestern.

Educational Development Community Resources

Centers for Teaching and Learning around world have mobilized to curate resources for instructors on their campuses. We are grateful for our knowledge-sharing networks, including communities of directors in the IVY+, BTAA, and Chicago area.

Brown University, The Harriet W. Sheridan Center for Teaching and Learning, “Facilitating Controversial Discussions.”

Carnegie Mellon University, Eberly Center for Teaching Excellence & Educational Innovation. “Teaching in Tumultuous Times; Hot Moments; Microaggressions.”

Columbia University, Center for Teaching and Learning. “Teaching in Times of Stress and Challenge” And “Navigating Heated, Offensive, and Tense (HOT) Moments in the Classroom.”

Stanford University, Teaching Commons: “ACT to Sustain Learning through Current Events” and “Addressing Disruptive Social and Political Events.”

University of Michigan, Center for Research on Learning and Teaching: “Guidelines for Discussing Difficult or High-Stakes Topics.”

Vanderbilt University, Center for Teaching. “Teaching in Times of Crisis” and “Difficult Dialogues.”

References

11 healthy ways to handle life’s stressors. (2022, October 21). American Psychological Association. Retrieved October 19, 2023, from https://www.apa.org/topics/stress/tips

Arao, B., & Clemens, K. (2013). From Safe Spaces to Brave Spaces: a new way to frame dialogue around diversity and social justice. In L. Landreman (Ed.), The Art of Effective Facilitation: Reflections from Social Justice Educators (pp. 135-150). Sterling, VA: Stylus Publishing.

hooks, b. (2004). Teaching community: A pedagogy of hope. Routledge.

Eyler, J. R. (2018). How humans learn: The science and stories behind effective college teaching. West Virginia University Press.

Gay, G. (2002). "Preparing for Culturally Responsive Teaching." Journal of Teacher Education.

Gay, G. (2000). Culturally responsive teaching: Theory, research, and practice. Teachers College Press.

Gannon, K. (2020). Radical hope: A teaching manifesto. West Virginia University Press.

Harper, G.W., & Neubauer, L.C. (2020). Teaching during a pandemic: A model for trauma-informed education and administration. Pedagogy in Health Promotion: The Scholarship of Teaching and Learning, 1-11.

Huston, T. A., & DiPietro, M. (2007). In the eye of the storm: Students' perceptions of helpful faculty actions following a collective tragedy. To Improve the Academy, 25(1), 207-224.

Imad, M. (2022). Our brains, emotions, and learning: Eight principles of trauma-informed teaching. In P. Thompson & J. Carello (Eds.), Trauma-informed pedagogies: A guide for responding to crisis and inequality in higher education (pp. 35-47). Palgrave Macmillan.

Ladson-Billings, G. (1995). But that’s just good teaching! The case for culturally relevant pedagogy. Theory Into Practice, 34(3), 159­–65.

Love, J. M., Gaynor, T. S., & Blessett, B. (2016). Facilitating difficult dialogues in the classroom: A pedagogical imperative. Administrative Theory & Praxis, 38(4), 227-233.

Souza, T. (2018, April 30). Responding to microaggressions in the classroom: Taking action. Faculty Focus. https://www.facultyfocus.com/articles/effective-classroom-management/responding-to-microaggressions-in-the-classroom/

University of Maryland, Teaching and Learning Transformation Center, Guidance on sensitive topics. Retrieved October 26, 2020, from https://tltc.umd.edu/discussions

Yosso, T.J. (2005). Whose culture has capital? A critical race theory discussion of community cultural wealth. Race Ethnicity and Education, 8(1), 69-91.

Definitions

Culturally Responsive Pedagogy has been defined by Gay (2002) as “using the cultural characteristics, experiences, and perspectives of ethnically diverse students as conduits for teaching them more effectively.” Gay posits that students attain greater academic success “when academic knowledge and skills are situated within the lived experiences and frames of reference of students [because] they are more personally meaningful, have higher interest appeal, and are learned more easily and thoroughly” (Gay, 2000). 

Trauma-informed Pedagogy, as outlined in Northwestern’s Principles of Inclusive Teaching, “assumes there are contextual factors that have the potential to inform and inspire but also derail students from learning. An inclusive educator works to mitigate the latter reality. Thus, trauma-informed teaching does not entail doting over fragile ‘snowflakes’ but instead acknowledges how trauma affects learning environments. The US Department of Health and Human Services has identified specific trauma-informed principles, including safety; trustworthiness and transparency; peer support; collaboration and mutuality; and empowerment as well as cultural, historical, and gender issues.”

How to Cite this Guide

“Teaching During Turbulent Times.” Searle Center for Advancing Learning and Teaching Guide. Northwestern University. © 2023. Licensed under Creative Commons Attribution-NonCommerical-ShareAlike 4.0 International.

We wish to acknowledge Susanna Calkins as the creator of the original document, “Guidance for Teaching During Turbulent Times.” 2020.